COVID-19 TRAVEL TERMS & CONDITIONS INFORMATION

COVID-19 TRAVEL TERMS & CONDITIONS INFORMATION

Friday, 29 May 2020 / Published in News
COVID-19 TRAVEL TERMS & CONDITIONS INFORMATION

In the wake of the Coronavirus (COVID-19) spreading, some charter guests have contacted Navigare Yachting with concerns and questions.

Below is some information to help you plan your travels with Navigare Yachting in complete serenity. Through our proactive communication, we wish to reassure our charter guests and prospective clients that their health and safety is our top priority.

HOW DOES THE COVID-19 AFFECT MY JOURNEY?

At the moment, some countries Ministry of Foreign affairs or Public Health Authorities have imposed a travel restriction or ban to and from certain countries. While we’re continually monitoring official communication, we encourage our guests to do the same for the most up-to-date travel recommendations.

If you have a booking from or in a country where there is a travel restriction or ban, please contact us regarding your booking's terms and conditions.

Regular cancellation and rebooking rules otherwise apply, and you are able to rebook your charter accordingly. If you booked with a partner agent, please contact them for assistance with your booking.

SHOULD I CANCEL MY BOOKING?

Navigare Yachting cannot substitute itself for any of the qualified health or safety organizations who make recommendations to travelers. Therefore, it is standard practice to rely on the Ministry of Foreign Affairs' travel recommendations in each country and follow their recommendations.

For more information, contact the Ministry of Foreign Affairs or the Public Health Authorities for the country you are traveling to. Whatever the Ministry of Foreign Affairs may advise, it is up to our guests to decide if they wish to postpone or change their charter.

At the moment, special booking terms and policies apply and are continuously updated accordingly as we receive information regarding travel recommendations and rules from the appropriate authorities, and the general development concerning covid-19.

The following applies:


CROATIA BASE - OPEN

  • The Navigare Yachting base in Croatia is open and there is no entry ban for foreign citizens.
  • If there is a travel ban imposed by the Ministry of Foreign affairs or Public Health Authority to leave your country that effects your charter, contact us at least 2 weeks before your charter departure date.
  • FREE re-booking on all new charters confirmed before June 15, 2020. Departures for any re-bookings must take place during the 2020/2021 sailing season and must be confirmed at least 30 days before departure date. Different charter rates may apply.
  • New charters confirmed after June 15, 2020 are subjected to our regular cancellation an rebooking policies.
  • How to enter Croatia: You need to bring you booking confirmation and proof of payment when travelling to Croatia, for more information please check the official Croatia government website here.

SWEDEN BASE - OPEN

  • The Navigare Yachting base in Sweden is open and there is no entry ban for EU nationals.
  • If you are a non EU national and have a booked charter with us in Sweden, please contact us at least 2 weeks before your charter departure date. 
  • If there is a travel ban imposed by the Ministry of Foreign affairs or Public Health Authority to leave your country that effects your charter, contact us at least 2 weeks before your charter departure date.
  • FREE re-booking on all new charters confirmed before June 15, 2020. Departures for any re-bookings must take place during the 2020/2021 sailing season and must be confirmed at least 30 days before departure date. Different charter rates may apply.
  • New charters confirmed after June 15, 2020 are subjected to our regular cancellation an rebooking policies.

GREECE BASE

  • FREE re-booking on all existing charter bookings with departure dates before June 15, 2020 in countries where a travel ban has been imposed by the Ministry of Foreign affairs or Public Health Authority or you will be granted a credit voucher valid through the rest of 2020. FREE re-booking or a credit voucher 2021 only on fully paid charters.
  • FREE re-booking on all new charters confirmed before June 15, 2020. Departures for any re-bookings must take place during the 2020/2021 sailing season and must be confirmed at least 30 days before departure date. Different charter rates may apply.
  • Charters departing after June 15, 2020 are subject to our regular cancellation and rebooking policies. If any changes or limitations are imposed on your charter it will be addressed within two weeks of your departure date.

SPAIN BASE

  • FREE re-booking on all existing charter bookings with departure dates before July 1, 2020 in countries where a travel ban has been imposed by the Ministry of Foreign affairs or Public Health Authority or you will be granted a credit voucher valid through the rest of 2020. FREE re-booking or a credit voucher 2021 only on fully paid charters.
  • FREE re-booking on all new charters confirmed before June 15, 2020. Departures for any re-bookings must take place during the 2020/2021 sailing season and must be confirmed at least 30 days before departure date. Different charter rates may apply.
  • Charters departing after July 1, 2020 are subject to our regular cancellation and rebooking policies. If any changes or limitations are imposed on your charter it will be addressed within two weeks of your departure date.

BVI BASE

  • FREE re-booking on all existing charter bookings with departure dates before 2 July 2020 in countries where a travel ban has been imposed by the Ministry of Foreign affairs or Public Health Authority or you will be granted a credit voucher valid through the rest of 2020. FREE re-booking or a credit voucher 2021 only on fully paid charters.
  • FREE re-booking on all new charters confirmed before June 15, 2020. Departures for any re-bookings must take place during the 2020/2021 sailing season and must be confirmed at least 30 days before departure date. Different charter rates may apply.
  • Charters departing after 2 July 2020 are subject to our regular cancellation and rebooking policies. If any changes or limitations are imposed on your charter it will be addressed within two weeks of your departure date.

Latest update: May 29, 2020

Should you have further questions including travel insurance, please contact our booking office.

YOU CAN FIND MORE INFORMATION ON YOUR MINISTRY OF HEALTH WEBSITES:


BVI
- Goverment of the Virgin Islands:
https://bvi.gov.vg/

Croatia – Ministry of Foreign Affairs: http://www.mvep.hr/en/ or https://www.koronavirus.hr/en

Greece – Ministry of Foreign Affairs: https://www.mfa.gr/en/

Italy – Ministry of Foreign Affairs: https://www.esteri.it/mae/en

Seychelles - Department of Health: http://www.health.gov.sc/

Spain – Ministry of Foreign Affairs: http://www.exteriores.gob.es/Portal/en/

Sweden - The Public Health Agency: https://www.folkhalsomyndigheten.se/

USA - Ministry of Health and the U.S. Centers for Disease Control and Prevention: www.cdc.gov